NHS Education for Scotland
A skilled and sustainable workforce for a healthier Scotland
01 March 2020
Analysis of replacement requirements, specifications and procurement exercise completed with delivery of switches to NES offices in March. Since than a standard configuration template has been developed and replacement switch stacks installed in Inverness, Westport and 2CQ with the roll-out on going. Providing increased resilience to our edge switching infrastructure.
01 March 2020
The Operations Service Desk team re aligned their skills from what was an on premise support service, supporting meetings and location based learning events to the digital space of webinars, meetings and online training.
01 March 2020
09 March 2020
Although NES had a modest number of remote access tokens to access the SWAN network via a secure client on devices, the awareness of the global pandemic spreading allowed us to engage via the SOLG to identify critical users ensure we were able to order and receive the increased capacity to support up to 250 users. Now increased again up to approximately 300.
10 March 2020
The scale of the pandemic becomes clear. The Communications team begins regular email, intranet, Executive Team video and webinar updates for NES. Feedback and hits on the materials show that they rapidly become an established and valued tool for staff information and engagement.
13 March 2020
Requirement on the weekend of the national lockdown commencing, an export was supplied of every user within the nhs.net mail system aligned to a Scottish NHS board, then each one had a cloud identity created to make use of the Teams functionality of Microsoft 365 platform to support remote working and collaboration.
23 March 2020
The Scottish Government asks NES Digital to develop a solution that allows colleagues across NHS Scotland to provide their current availability to work status in light of the COVID pandemic. To enable better workforce planning. It is rolled out across NES first.
30 March 2020
Through our early procurement of devices to avoid the end of year annual national run on equipment, NES were able to support other NHS and public sector partners by issuing either new equipment or older equipment to assist where critical processes under pressure.
01 April 2020
Through end of year procurement, we received delivery of and managed to schedule installation of 14 new surface hubs to improve our meeting room estate and collaboration technology.
01 April 2020
Core Services have been critical in this fast moving and ever changing year. From urgent contract extensions in April to delivering more than 60 further Business Cases for Recruitment over the last 9 months to ensure teams were properly staffed. On top of this we have managed the delivery of the 2021-22 Operational Plan and have invested further into Power Platform Technologies that streamline processes within Digital and other NES directorates.
01 April 2020
The Communications and Learn teams become heavily involved from this point onwards in designing resources, sites and learning programmes as educators rapidly increased their online content including many COVID-19 related sites. Use of Learn rose significantly. As the use of video went mainstream, the Communications team expanded its video-editing training for staff and the eLearning team was equally busy supporting the building of dozens of modules. This work continued through the rest of the year.
01 April 2020
In Knowledge Services evidence relating to COVID-19 was collated and maintained and the digital library became the focus as physical libraries were closed. For NES staff Alan Gillies produced many evidence summaries to support educators. The Outreach team moved all training online and hosted successful webinars on digital inclusion and health literacy for remote consultations.
14 April 2020
Azure resource built to allow multiple approved applications access to service CHI data in a secure/restricted manner.
15 April 2020
As part of the Scotland response to the global coronavirus, an SBAR-style COVID-19 assessment app has been developed to be used in a community assessment centre, Emergency Department, Specialist Assessment and Treatment Area and Ward context to improve situational awareness, decision making, safety and handover. The app provides a digital SBAR form designed specifically for COVID-19 assessments, creates a summary PDF of the patient assessment and sends the summary to the patient record.
20 April 2020
Scottish Government commission NES Digital to rapidly develop a solution to recruit people to bolster the Health and Social care workforce during the pandemic. This includes student nurses, final year medical students and retired healthcare professionals wishing to return to service and other supporting roles. This is a massive undertaking, involving coordination with all NHS Boards, SSSC, Professional regulatory bodies, payroll, finance, HR, Legal and IG. With the closure of face-to-face events, the NES Events team are redeployed to work on the Portal.
27 April 2020
30 April 2020
01 June 2020
The Communications team designs and executes a paid and organic social media campaign to support Pre-Registration Pharmacy recruitment, contributing to the best ever recruitment results for that group.
03 June 2020
This week, the recently-established NES Data Group released its first workforce publications as an accredited provider of Official Statistics. The move follows a transfer of responsibilities from ISD to NES and is a milestone in terms of NES becoming the 'people' organisation for NHS Scotland.
01 July 2020
As every board in NHS Scotland migrate off the nhs.net mail system into O365, there has been a requirement for each to synchronise all of their local AD identities into Azure AD. With the knowledge and skills of our own AAD experience NES Digital Operations were a critical to the planning, co-ordination and implementation of this critical work.
14 July 2020
01 August 2020
Delivered the Family Nurse Partnership for NHS England. This took Scotland's FNP system and modified it for use in England providing opportunities for easier and more consistent data sharing as well as reducing cost of providing the technology to both.
01 August 2020
The Outreach team played a part in the significant change to online learning by supporting the TEL Knowledge sharing Network which has helped many NES staff.
25 August 2020
Turas Care Management (TCM) was designed to support care homes to report factors that may impact on the health, safety and wellbeing of residents by providing one place to capture information on activity and staffing requirements within the care home local context, and to identify any associated risks. It provides reporting at a local, regional and national level
01 September 2020
HP 3Par SAN and Storage built and commissioned providing multiple layers of redundancy for our on-premise digital estate.
01 September 2020
An application to support the Quality Management activities of education providers that are carried out by directorates in NES. Pharmacy is the first directorate to use this and is already seeing benefits with reduction in time to triage which education providers require to be approved, re-approved or supported.
01 September 2020
28 September 2020
The Experience team worked closely with the Communications team and every directorate across NES to deliver this fresh new accessible and responsive corporate website.
30 September 2020
01 October 2020
Provisioning of an Azure Backup Service to replace the previous tape based backups the required specific hardware and physical media with a requirement to be stored in an off site location.
01 October 2020
The Communications team is commissioned to support the educational aspects of the winter flu campaign – a taste of the work to come for the COVID vaccine.
01 October 2020
NES’s biggest event in the calendar goes virtual, with the Events team commissioned to plan a remote Medical Conference 2021. This marks a long-term shift in the way we deliver our business.
01 November 2020
This new product and platform level service supports the creation of 360 feedback questionnaires. Providing the requester with a report allowing them to see how colleagues rate them against different criteria and how this aligns with how the requester rates themselves. Non executive directors are the first to use this as part of their appraisal process.
01 November 2020
02 November 2020
NES Digital carries out a significant amount of work in ensuring our users and systems, both internal and external, are supported in handling the migration of around 100,000 NHS Mail accounts to Office 365.
20 November 2020
The Design team is commissioned to develop a suite of resources to train NHS and care home staff on how to test themselves.
08 December 2020
This is a web-based tool that enables front line Health & Social Care staff to capture and create real-time patient vaccination records. Through extensive collaboration between NHS Education for Scotland, NHS Greater Glasgow and Clyde, NHS National Services Scotland and Public Health Scotland the tool is now live and has recorded tens of thousands of vaccinations already.
11 December 2020
The Experience and Communications teams again worked closely together. This time with the Delivery team to replace the existing site with this fresh new one.