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NHS Education for Scotland

A skilled and sustainable workforce for a healthier Scotland

Quality improvement

Quality Improvement Journey

About Quality Improvement

Quality Improvement is defined as the application of a systematic approach that uses specific techniques to improve quality.

The purpose of Quality Improvement team at NHS Education Scotland (NES) is to provide learning, development and networking opportunities to build skills, knowledge and confidence, enabling all staff across to use Quality Improvement methods to deliver better services, care and outcomes for the people of Scotland.

The Quality Improvement Zone

The Quality Improvement Zone is a learning and resource site which supports applying Quality Improvement methods to improve the systems we work in.

You will find information and resources to support people at all levels to develop their knowledge of quality improvement.

On the site you will find:

  • Information on the quality improvement journey and related quality improvement tools and topics
  • A range of educational resources, including eLearning modules, guides and frameworks
  • Information on the different learning programmes the team offer on quality improvement


Contact us

Get in touch with the Quality Improvement team by emailing

Last updated: Monday, October 4, 2021

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