New: Near Me e-learning modules
The Near Me team have launched two new e-learning resources, designed to teach about Near Me video calls.
Near Me is a secure video consulting service used across Scotland for health (including independent practitioners), social care, the third sector, and a range of public services.
Near Me aims to provide the people of Scotland with the choice to attend health, care, and other appointments via video call where appropriate.
The modules have been developed to increase the capability and confidence of staff to offer Near Me as a choice to people seeking help from their service, and to module will provide an understanding of the unique skills required for successful video consultations.
This module is designed for people who are new to using Near Me or who require a refresher. The module covers: why, where, and when to use Near Me. It also introduces the concept of ‘Digital Rapport’.
The aim of this module is to equip service providers and students with the capability to carry out a Near Me consultation with confidence as appropriate within your service or placement.
This module is designed for providers who are familiar with using Near Me and now want to learn more. The module covers communication and preparation skills and gives hints and tips on digital warmth and rapport.
The aim of this module is to leave you aware of, and confident in applying, the different skills required for video consulting, compared to in-person or telephone.
More information on training and support for staff to enable them to improve their digital literacy and confidence for using Near Me, guidance and practice education resources can be found on the Near Me video consulting learning site.
If you have any questions, please contact the Digitally Enabled Workforce team in NES by email at email@example.com.
February, 09 2024