Demand, Capacity, Activity and Queue
A new eLearning module on Demand, Capacity, Activity and Queue (DCAQ) is now available on TURAS learn. DCAQ supports teams taking a Quality Improvement approach to sustainably reduce waiting times and improve flow.
The module introduces methods and tools to help you optimise flow in your system.
It includes why this is important, how to map pathways including user experience and theory of constraints.
You will learn:
- what to measure
- understand factors that might affect and impact on DCAQ
- identify opportunities for improvement
All to support having the right person in the right place at the right time with the right treatment.
The module will take approximately 45 minutes to complete.
Our eLearning modules are available on Turas Learn.
Note: You will need a Turas account to view and access the module. If you don’t have an account, you can register here.
For help or further information please contact the QI Team.
May, 26 2021