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Dental Administrators

NES provides a training programme to allow Dental Administrators/Receptionists gain a recognised Professional Development Award (PDA) in Medical and Dental Reception Skills, which is awarded by Scottish Qualifications Authority (SQA)


Professional Development Award in Dental and Medical Reception Skills.

The Professional Development Award (PDA) in Dental and Medical Reception Skills, is awarded by the Scottish Qualification Authority (SQA) and gives individuals the opportunity to gain a qualification in their occupational field.

Candidates attend a total of five workshops (approximately one every two months) at one of the NES dental education centres. Assignments are set following each workshop.  Topics include: Health and Safety, Customer Care, Dental Reception Skills, Reflect and Develop, Supervise an Office Facility, Developing Skills for Personal Effectiveness. 

Undertaking this qualification will alllow you to:

  • Network with dental and medical receptionists and administrators
  • Develop your knowledge and skills within your role
  • Obtain a formal qualification
  • Provide opportunities for future career development

For further information on the qualification please contact: