This website places cookies on your device to help us improve our service to you. To find out more, see our Privacy and Cookies statement.

Skip to page content

Business and Administrative Services

ACCESS Newsletter back issues

All back issues of the ACCESS newsletter are available as downloadable pdfs. Click on any title below to view.

ACCESS newsletter 11th edition, Winter 2017-18 - in this edition you will find inspiring stories about staff undertaking and supporting their learning; how Business & Administration Professional Networks are continuing to grow and a new digital skills development programme to help staff to use the latest technology in their workplace.

Summer Special 2017 - in our summer special you can read about the work of our team in supporting learning and development for these staff in lots of different ways - from developing new qualifications to setting up professional networks.

Available as an interactive pdf or in hard copy format.

ACCESS Newsletter 10th Edition is now available as an online interactive pdf and also available in hard copy format. In this edition:

  • Look at the ACCESS timeline – we chart our journey from our humble beginnings to our bustling empire!
  • Read about the Education Pathways and find out how boards are beginning to embed and sustain the use of the Pathways for PDPR and succession planning
  • Meet a new generation of Modern Apprentices who speak about their positive experiences of taking an apprenticeship in NHSScotland
  • Discover how you can support patients and service-users to improve their health literacy skills
  • How do you like to learn?  Take the quiz to see which learning style is for you.
  • Find out about the work of the Scottish Union Learning digital skills project
  • Looking to do some more studying, but not sure what – read about how the Open University can help you decide what to do and how to start.

ACCESS Newsletter Winter 2016 - Supporting your learning at work: In this edition we looked at how five staff in various job roles successfully achieved the Professional Development Award in Developing Literacies Learning Programmes for the Workplace; launched the Education Pathway for Business & Administration staff and showed you how to use Twitter to share information, resources and new in your Health Board.

ACCESS Newsletter Autumn 2014 - Special Case Study Edition: In the the Winter 2013-14 edition of ACCESS, we introduced Everyone Matters, the 2020 workforce vision for NHSScotland. One of the key elements in this vision is to ensure that everyone in the service - including staff in support roles - can access the learning they need for their roles and to support their career development. In this edition of ACCESS we look at people who have done just that. Stories about what they've learned, how they've learned and the difference this has made to them and their work.

ACCESS Newsletter Winter 2013-14 - Stepping out on a new learning pathway: In this edition, we looked at how Everyone Matters: the 2020 Workforce Vision relates to you and your learning if you are working in business & administrative or estates & facilities services.

ACCESS Newsletter Winter 2012-13 - Building on Success: In this edition we celebrated the success of staff who have participated in some of the projects created by NES or have used our resources to help them develop in their work or further their career. 

ACCESS Newsletter Winter 2011-12 - Making the most of new resources to support your learning: Some of the resources featured in this edition include The Admin Centre; Workbooks for Facilities Services staff and The Administrator's Guide to the Quality Strategy & Quality Improvement.

ACCESS Newsletter Spring 2011 - Moving Forward, progressing your learning in NHSScotland: This edition features some inspiring stories about learning in the wokplace including a dental IT practitioner, a senior pharmacy technician and modern apprentices.

ACCESS Newsletter Spring 2010 - Support Services Special: Including information on support services, Personal Development Reviews and delivery of 18 Weeks RTT.

ACCESS Newsletter Autumn 2009 - Administrative Services Special: Including information on the NES/SQA Qualifications Map, BA in Business & Enterprise and the KSF Essentials course.

ACCESS Newsletter 2008 - First Edition: Introducing the work of the ACS Project Team!