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2. Time

NHS staff should understand that communication can take longer for some with communication support needs  and schedule a longer appointment.

Now watch the three related video clips:

Video 2: Time

Caroline, John and Ross will show you why additional time is really important.


So you need to think...

Can I alter the way I run my appointments so that I can give someone with communication support needs a longer appointment time?

Is there a time that would work better for them?

- For some people, their communication varies depending on the time of day.

- For others an earlier morning appointment is difficult because physical and self care demands means it takes a long time to get ready.

Please give us your feedback on Making Communication Even Better:

We would be grateful if you could give us any feedback you have on the Making Communication Even Better web resource by completing this short questionnaire [link].