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The Scottish Practice Management Knowledge Bank

“Knowledge, wisdom and experience are your real possessions, which fire cannot burn, nor can a thief steal."
                                                                                           The Naladiyar


The Scottish Practice Management Knowledge Bank has been inspired by the document "Menu for Practice Management Development" which was a living sustainable strategic, operational and training resource, accessible and relevant to all those associated with Practice Management.  

The content is based on the General Medical Services Contract (2003) Annex C: Competency Framework for Practice Management, recent quality agendas and any relevant new knowledge and skills required by Practice Management.

Please email

 with  suggestions to add to the Knowledge Bank, constructive feedback and intimation of broken links.


 The "Menu" Checklist


Practice Operation and Development

Risk Management and Assessment

Partnership and Associate Issues

Patient and Community Service


Human Resources

Premises and Equipment

Information Management & Technology

Population Care