Publications
Administrative services

The Administrator's Guide to the Quality Strategy & Quality Improvement
The Administrator's Guide to the Quality Strategy & Quality Improvement has been designed to help administrators throughout NHSScotland recognise how Government policy relates to their work and how their work can contribute to the improvement of services.

The ACCESS Newsletter - opening doors to learning and development for Administrative and Support Services staff in NHSScotland

A 4-page guide to help you navigate around the VQ Finder website.

Produced in Spring 2011 this edition of the ACS Programme newsletter describes NES resources for Healthcare Support Workers, the new Guide to Modern Apprenticeships in the NHS for NHSScotland and how administratrive and support service staff can support the Healthcare Quality Strategy.

Modern Apprenticeships within the NHS in Scotland
This report sets out the findings of a short piece of work conducted by IBP Strategy and Research on behalf of Skills Development Scotland (SDS) and NHS Education for Scotland (NES) that aims to illustrate costed models for approaches to Modern Apprenticeships and in so doing provide support for NHS Boards across NHS Scotland seeking to consider the inclusion of Modern Apprenticeships in their provision for workforce development. The findings are based on a mix of data gathering methods including a review of relevant literature, interviews with practitioners and stakeholder workshops.

ACCESS Newsletter is the newsletter of the ACS Programme - for Administrative and Support Services Staff in the NHSScotland

ACCESS Newsletter - Autumn 2009
The ACCESS Newsletter - opening doors to learning and development in the ACS Project

Using National Frameworks for Career and Role Development
A short guide for NHSScotland staff involved in workforce planning, developing learning programmes or carrying out professional development reviews.

The first newsletter of the ACS Project - developed to provide NHSScotland staff working in learning and development plus staff working in administrative or support services with information on the ACS Project plans.