Administrative services
With around 30,000 staff across NHSScotland, Administrative Services makes up one of the largest staff groups in the health service. These services cover a wide range of different occupations and professions, from those focused on delivering services directly to or for patients, to those needed to support all of the business functions of such a large organisation.
This section of the NES website is dedicated to issues related to the learning and development of staff working in all these particular areas.
NES is committed to support the development of learning
opportunities for all staff in NHSS and is funding the
Administrative, Clerical and Support Services (ACS) Programme to
establish a framework of support for educational development for
administrative and support services staff. To date the programme
has funded a range of publications and produced a number of
workstreams including:-
The Admin
Centre http://www.theadmincentre.nes.scot.nhs.uk/
This web resource provides a one-stop shop of
resources for NHSScotland administrators. The website is divided
into 3 main sections:
- Working in NHS Administration provides
access to resources to help with day-to-day work and to highlight
how the work administrators do supports the national goals of
NHSScotland.
- Learning in NHS Administration provides
information and resources to help guide development for
administrative staff in NHSScotland.
- Careers in NHS Administration provides guidance on career planning and helps individuals consider career options in NHS Administration.
The Admin Centre forms part of a family of web resources which includes The VQ Finder and The Healthcare Support Worker's Toolkit
The Administrator's Guide to the Quality Strategy & Quality Improvement is designed to help administrators throughout NHSScotland recognise how Government policy relates to their work and how their work can contribute to the improvement of services.
Modern Apprenticeships (MAs) in
NHSScotland NES is working with
Skills Development Scotland (SDS) and other partners to support the
uptake of MAs in NHSS. A report
and guide
been produced and further work is underway. More information
will be available in 2012.
ACCESS
Newsletter: The ACCESS Newsletter provides
information about the wide range of projects supported by the ACS
Programme and other learning opportunities relevant to
administrative and support services staff. Electronic copies of the
latest edition can be downloaded here. To request
hard copies, contact acs.project@nes.scot.nhs.uk
If you have any questions or would like to know
more about the work NES is doing as part of the ACS Programme,
please contact the ACS Programme Team at ACS.Project@nes.scot.nhs.uk
