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Case studies

We hope the case studies provided on this page give you an insight into the very real difference that education and training is making to how NHSScotland staff provide a high quality healthcare service to the people of Scotland.

Case studies

Case study: Arthur McHugh - Optician

The first optometry teach and treat centre in Scotland opened in Edinburgh in March 2011. A selection of patients who would normally be seen in the Princess Alexandra Eye Pavilion Acute referral Clinic are sent to the Lothian Optometry Teach and Treat (LOTT) Clinic. There they are examined by an experienced community Optometrist (Ophthalmic Optician) who then discusses the findings with a NES-funded Consultant Ophthalmologist. These patients are sent to LOTT by community Optometrists who are uncertain how to manage the condition presented to them. This teaching model has the benefit of Optometrists learning how to manage the very patients they are referring to hospital for advice. Optician, Arthur McHugh shares his experience.

Case study: Christopher Black - Dental Student

A 10 week spell working in a dental outreach centre has given dental student Christopher Black the opportunity to gain more experience than he ever imagined.

Case study: Dr. Morag Osborne - Consultant Clinical Psychologist

During 2010/11, we successfully established the Psychological Interventions Team, funded by the Scottish Government, whose role is to organise the training required to improve general access to psychological interventions and therapies in Government priority areas – Older People’s Services, Forensic Services, Alcohol and Substance Misuse, PTSD and Trauma and Low Intensity Treatments. Training in evidence-based interventions was delivered to over 600 staff from a range of disciplines. Dr. Morag Osborne, Consultant Clinical Psychologist, shares her experience.

Case study: Fiona Shankland - Senior Pharmacy Technician

Changes within the hospital and the pharmacy department prompted Fiona Shankland to advance her education and expand her knowledge in the areas of management and business so that she would be better equipped for a managerial role. In just four years she has gained two SVQ qualifications and completed a degree course via distance learning with support and encouragement from her employer Golden Jubilee National Hospital, National Waiting Times Centre, Clydebank.

Case study: Ivano Mazzoncini - Senior Mental Health Nurse

Families in Glasgow are benefitting from an established form of psychological therapy thanks to training provided by NES.

Case study: Kirstine Eastick - Clinical Scientist

Dr Kirstine Eastick is the first Virology Clinical Scientist in Scotland to achieve Fellowship of the Royal College of Pathologists using Higher Specialist Training support from NHS Education for Scotland’s Healthcare Science workstream.

Case study: Mary Paris - Business Manager

The idea of returning to learning after a long time away from it can conjure up memories of school days – good or bad. But many NHS staff in administrative and support services find that completing work-based qualifications can be very motivating and can lead to new and exciting opportunities. That has been the experience of Mary Paris, Business Manager, Children’s Services in NHS Fife, since she first began her learning journey.

Case study: Mike Doyle - Forensic Psychologist

The vast majority of patients in the Forensic setting have a personality disorder in addition to a diagnosable mental illness. The presence of a personality disorder makes it difficult for a patient to form the constructive relationship with staff necessary to support recovery. Cognitive Analytical Therapy (CAT) is increasingly being used for work with complex and personality disorder type patients. NES has delivered a five-day training course in CAT to multi-disciplinary forensic staff. It equips participants with a working knowledge of CAT theory and practice which they can apply in their own practice and use to reflect on service development.

Case study: Rebecca Wade - Community Midwife

The birth of a child is a time of joy; a time of high emotion and reflection. Sadly, when things do not go as expected, it can also be a time of pain and loss. Dealing with all these emotions can be challenging for health professionals like Rebecca Wade, a community midwife in the Borders.